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20

Above all, our people-management model

is geared towards professional development.

Cecabank is a young bank with

a highly qualified and dedicated

team. The 510 professionals who

make up Cecabank’s staff are its

biggest asset. For this reason,

Cecabank’s people management

model is geared, above all,

towards

professional development

and the

detection

and

management of talent.

Staff Training and Promotion

Training our team of professional staff guarantees

quality service and allows us to respond to the changing

needs of our customers and the market.

In line with the institution’s

continuous improvement goals

it revises and adapts to respond

to business and market needs.

In this regard, over the course of

TEAM IN FIGURES

2014

+21,836

hours of training

+900€

average investment per employee

Cecabank continued to promote

the transformation of its

employees in 2014:

2014, particular emphasis has

been placed on contributing to the

development and training of staff

currently in strategic departments.

As a result various training

activities have been carried out as

continuous improvement

programmes for the institution,

2014

80%

% of the workforce receiving training

TRAINING IN 2014

Training on quality

Satisfaction

80%

51%

49%

Average

age

44

years

Female

managers

30%

Permanent

contract

100%

Average length

of service

16

years

510

Professional

staff

in 2014

Cecabank’s team

training has specialised in

depositary and fund management,

financial market regulation,

project management, quality

management, and languages. In

total 45 percent of employees

have taken part in one or more of

these actions.

00 Key data |

01 Letter from the President

|

02 Interview with the CEO |

03 About Cecabank| Mission | Cecabank’s Presence | Shareholder structure | Cecabank’s business | 04 Corporate culture | Vision and values

|

Cecabank’s team

|

The Cecabank brand | Interview with Ana María Raposo Ferreira Our Identity Annual Report 2014