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54

Annual Report 2014 Our Business Model

Banking Services

Means of Payment

Cecabank provides a card-

transaction processing service

handling transactions between

client institutions and other means

of payment. This means that any

of the ten million cards issued by

client institutions can operate on

other clients’ service networks and

those belonging to other national

and international systems.

Transactions carried out via the

more than 18,000 ATMs and

127,000 point of sale terminals

belonging to client entities,

or through direct connections

with large retailers and virtual

POS terminals managed by

institutions, mainly belonging to

the EURO 6000 network, are also

handled. Additionally, Cecabank

offers comprehensive operations

processing and management

services to Trionis, handling the

clearing and settlement of the

transactions processed, and

Carmen Cacho San José

Head of Means of Payment

providing a fraud detection and

prevention service, monitoring

transactions processed in

real time. It also provides

Europe-wide card transaction

exchange services.

Our added value includes

proprietary applications in service

mode, for the management of

credit and debit card issues. These

services enable the full card life

cycle to be managed. We also offer

device management applications

through which transaction

acquisition (POSTs and ATMs)

is managed.

These enable institutions that do

not have their own management

application to manage their stock

of devices.

Value services relating to card

issue and acquisition include: a

solution based on virtual cards,

connection gateways between

devices and process nodes

resolving various aspects of remote

management, PIN management,

acquisition solutions for various

merchant types (POS, PC, mobile

POS, m-Pos, virtual POS), bonding

and loyalty solutions, payment

apps and wallets, etc. Not to

mention a service with specialist

know-how on transaction

dispute management.

We are specialists in specific

consulting services card payments

matters relating to both

technology (migration to EMV,

migration to contactless,

and other market standards),

and obtaining best practices in

fraud management or

business development.

Despite the recent highly uncertain economic

climate and frequent regulatory changes, pushed forward

by strong technology competition, it is still unclear how or

when mobile phones will become the main device

for making payments.

00 Strategic lines | Economic and regulatory context | Strengthening our model

| Business lines 01 Financial information | Profit & loss | Activity | Capital base | Ratings 02 Risk management | The Cecabank risk function