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58

Annual Report 2014 Our Business Model

Cecabank provides services relating

to customer-not-present channels

to financial institutions, collective

investment managers and insurers.

It also offers business intelligence

by processing operational data

to obtain scorecards and reports

on various business areas. The

aim of all these services is to

achieve economies of scale and

scope enabling institutions to

distribute products and services

via remote channels as efficiently

as possible, allowing them to

remain at the cutting edge of

technology development and

ensuring they have the tools they

need to facilitate management and

business growth.

Activity during the year

The e-banking area this year

saw the integration of the

Banco Finantia Portugal service,

constituting the first extension

of Cecabank’s e-banking into the

international market.

Development of the connection

with the general entry point

for electronic invoices from

general government (FACe) has

been undertaken.

In order to make it easier for

entities to transition to the Single

Euro Payments Area (SEPA), a

clearing house was developed

serving the firm Servipagos, S.A.

enabling extended descriptive text

on debits. This has been adopted

by Caixabank, Catalunya Banc,

BMN, Liberbank, Banco CEISS

and Ibercaja (website: web www.

ealia.es ). It has been contracted

by Iberpay for its own debit

description exchange with a view

to offering a service to the whole

financial system.

A new version of the application

was implemented in 2014, used

by “pulso” service customers,

which includes new information

measurement criteria,

improvements in usability, and

the option of a blind benchmark of

data aggregated across the banks

using the service.

The functional specifications for

digital payments have been fleshed

out, including payments to issuers,

online purchasing and direct peer-

to-peer payments.

José Jesús Salvador Casas

Head of Interactive Services

Regulatory changes in the payments area have

represented a major challenge for the financial sector.

Cecabank has contributed solutions for banks, as both debit

issuers and debtors, to help them comply with the regulatory

requirements by establishing a global direct debits payments

solution for the Spanish financial sector. Cecabank is

promoting a “brand” in digital payments among its associate

banks that will make more widespread digital payments

between individuals and merchants possible.

Banking Services

Business intelligence and new channels

00 Strategic lines | Economic and regulatory context | Strengthening our model

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Business lines 01 Financial information | Profit & loss | Activity | Capital base | Ratings 02 Risk management | The Cecabank risk function