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59

Annual Report 2014 Our Business Model

Key data for 2014

The multichannel e-banking

platform processed 568,164,964

financial transactions in 2014,

serving 1,789,230 users who

conducted transactions each

month, with an availability of

99.98%, weighted in terms of the

real traffic at all times.

Mobile channel

109,947,705

transactions over mobile

terminals: 34% up on 2013

15,740,647

text messages sent

Securities trading transactions

129,622

securities trading transactions

using Cecabank infrastructure, via

online banking channels, mobile

banking and the office terminal

Immigrant remittances:

“Bravo” project

33,512

remittances sent to immigrants’

countries of origin

E-commerce

7,257,288

number of transactions on

Cecabank virtual POSTs.

Electronic invoicing

189,528

invoices issued

Pan-European debit platform

15,994,446

euros

handled

Banking Services

00 Strategic lines | Economic and regulatory context | Strengthening our model

|

Business lines 01 Financial information | Profit & loss | Activity

|

Capital base

|

Ratings 02 Risk management | The Cecabank risk function